Privacy Policy
Effective Date: July 17, 2025
At Customer Care Helpdesk, operated by LMR GROUP, we are committed to protecting your privacy and providing a safe, transparent experience when you use our website or request our services. This Privacy Policy explains what information we collect, how we use it, and how we safeguard it.
1. Who We Are
Customer Care Helpdesk is a doorstep home appliance repair service provider based in Bangalore, Karnataka. We offer repair services for LED TVs, Washing Machines, Microwave Ovens, Refrigerators, and more, operating as an independent business under the legal entity LMR GROUP.
2. Information We Collect
We only collect the minimal, essential information required to schedule and fulfill your service request. This includes:
Your Name
Your Phone Number
Your Address (for service visit)
Basic Appliance Details (e.g., type of appliance, issue description)
We do not collect:
Email addresses (unless provided voluntarily)
Payment information via the website
Cookies or browser tracking data
Any personally identifiable information beyond what’s necessary for service scheduling
We do not use any third-party tracking tools, cookies, or links on our website.
3. How We Use Your Information
The information you provide is used only for the following purposes:
To assign a technician and fulfill your appliance repair request
To follow up regarding ongoing or completed services
To provide service-related updates or warranty support
Your information is never shared, sold, or rented to any third party for marketing or any other purpose.
4. Advertising
We promote our services using Google Ads. These ads direct you to our website or phone number. When you click on our ad, you are connected directly to us — we do not track your online activity and we do not use cookies or analytics to monitor your behavior on our site.
We have a strict no-tracking policy. Your visit to our website is completely private.
5. No Third-Party Links or Integrations
Our website does not contain third-party ads, affiliate links, social media trackers, or external integrations. We operate independently and prioritize customer privacy.
6. Security Measures
We take reasonable steps to protect the information you provide. Your data is stored securely and only accessed by authorized personnel for service-related purposes.
7. Your Rights
Since we collect only basic contact and service information, we do not maintain extensive user data. However, if at any point you wish to:
View the information we’ve collected
Correct any inaccuracies
Request deletion of your contact details
You may reach out to us directly at +91 8050068299.
8. Updates to This Policy
This Privacy Policy may be updated from time to time to reflect changes in our services, business practices, or legal obligations. All updates will be published on this page with the revised date.
Copyright Notice
All trademarks, brand names, logos, and product images displayed on this website remain the sole property of their respective owners. Any reference to third-party brands, companies, or products is made only for clarity and identification purposes. Their appearance here does not imply any endorsement, partnership, or affiliation with Customer Care Helpdesk or LMR GROUP.
Disclaimer
Customer Care Helpdesk, operated by LMR GROUP, is a private, independent service provider delivering doorstep home appliance repair services in Bangalore. We are not affiliated with or authorized by any appliance brands or manufacturers. All services are provided by our in-house or partner technicians, and repairs are not validated or endorsed by the product manufacturers.
All content, images, and references on this website are for representation purposes only and should not be interpreted as a statement of official authorization or partnership.
Contact Us
For any questions about this Privacy Policy or our practices, please contact us at:
📍 Address:
No 44/1, 8th A Cross, Kanakanagar Main Road, RT Nagar Post, Bengaluru Urban, Karnataka, 560032
📞 Phone: +91 8050068299
🧾 GSTIN: 29ANZPA6250G3ZL
📅 Registered on: 25th November 2022